Your new card will arrive in a generic envelope before your current card expires. If you've already received your card, activate your card via the Citi Mobile® App. To download the app**, text "App75" to "692484" or visit your app store. You can also activate by visiting Citi.com.
If you don't receive your card before the end of the expiration month, you can request a replacement card through your online account or by calling the number on the back of your card. For TTY: Use 711 or other Relay Service.
Your replacement card has a new expiration date and security code. Once activated, you should provide your updated card information to any merchants who automatically bill your card and to any online retailers where you store card details. You can use your card until the last day of the expiration month indicated on the card or until the replacement is activated.
Citi Offers For You
Discover offers from Citi, designed for you.
Secure, quick and easy payments with contactless
Look for the contactless symbol on your card and anywhere you shop. When you're ready to purchase everyday items, just tap and go. Contactless keeps things simple, secure and easy.
* You may receive this communication and not receive a replacement card. To receive a replacement card, you must continue to meet our reissue criteria. Your account must be open and in good standing at the time of reissue.
**You must have an internet-enabled smartphone or other mobile device and internet access to use the Citi Mobile® App. Citibank does not charge you a fee for using the Citi Mobile App, but message and data charges from your wireless carrier may apply.
Citibank.com provides information about and access to accounts and financial services provided by Citibank, N.A. and its affiliates in the United States and its territories. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States.
Terms, conditions and fees for accounts, products, programs and services are subject to change. Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. Your eligibility for a particular product and service is subject to a final determination by Citibank. Your country of citizenship, domicile, or residence, if other than the United States, may have laws, rules, and regulations that govern or affect your application for and use of our accounts, products and services, including laws and regulations regarding taxes, exchange and/or capital controls that you are responsible for following.
The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U.S. in the Citigold® Private Client International, Citigold® International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages.
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