What is Mobile Check Deposit?

Mobile check deposit is a convenient feature many banks offer that allows users to deposit checks directly through a mobile banking app. Instead of visiting a branch or ATM, you can deposit checks into your bank account using your smartphone or device by simply capturing and submitting images of the check. 

How does mobile check deposit work?

With mobile check deposit, you use your bank’s mobile app and your device’s camera to capture and transmit images of your check. The bank processes the photos and deposits the money into your account, just like they would with a traditional paper check.

Step-by-step guide to mobile check deposit

Depositing a check through your smart device can differ slightly by bank and app, but the steps typically include: 

  1. Log into your bank's mobile app: Access your account using your credentials.
  2. Navigate to the deposit feature: Look for options like "Deposit Checks" or "Mobile Deposit."
  3. Select the account: Choose the account you want to deposit the check into.
  4. Enter the check ammount: Type in the exact amount written on the check. 
  5. Capture images of the check:
    • Front image: Lay the check flat on a well-lit surface and take a clear picture of the front. 
    • Back image: Endorse the back of the check with your signature and any required phrases like "For mobile deposit only," then take a clear picture.
  6. Review and submit: Verify the details and confirm your submission.
  7. Save the check: Hold onto your check until the funds are confirmed in your account, then dispose of it securely.

Tips for clear photos:

  • Use a dark, non-reflective background to make the check stand out
  • Avoid shadows
  • Ensure there's sufficient lighting
  • Hold the camera steady and align the check using the app's guidelines

Benefits of using mobile check deposit

Mobile check deposit is convenient – it lets you deposit checks at any time and from anywhere. It saves time by reducing trips to the bank and allows you to handle banking tasks when it works for you. 

Mobile check deposit limits

Banks may set daily and monthly limits on how much you can deposit on mobile. Check your account’s terms and conditions or contact your bank for specific limits. 

How long does mobile check deposit take?

Processing times for mobile deposits are typically 1 to 2 business days, but factors like deposit cutoff times, weekends and holidays can affect availability. Deposits made after the bank’s cutoff time – often late afternoon – may be processed the following business day. 

To avoid delays, deposit checks earlier in the day. Ask your bank about options for expedited processing if you need faster access to funds.

Common issues and troubleshooting tips

Occasionally, users may encounter problems such as unclear images, missing endorsements or app errors. To avoid these issues, ensure your photos are well-lit and sharp, and double-check that the check is properly signed and endorsed. 

If a deposit is rejected, review the error message, make corrections and resubmit. For persistent problems, updating the app or contacting your bank’s customer support may provide a solution.

Disclosure: This article is for general educational purposes. It is not intended to provide financial advice. It also is not intended to completely describe any Citi product or service. You should refer to the terms and conditions financial institutions provide for various products.

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