Download the Citi Mobile® App
Important Information
You are leaving a Citi Website and going to a third party site. That site may have a privacy policy different from Citi and may provide less security than this Citi site. Citi and its affiliates are not responsible for the products, services, and content on the third party website. Do you want to go to the third party site?
Citi is not responsible for the products, services or facilities provided and/or owned by other companies.
Important Information
You are leaving a Citi Website and going to a third party site. That site may have a privacy policy different from Citi and may provide less security than this Citi site. Citi and its affiliates are not responsible for the products, services, and content on the third party website. Do you want to go to the third party site?
Citi is not responsible for the products, services or facilities provided and/or owned by other companies.
Sign on using your Citi Mobile®App
Now Citi offers multiple ways to access your account. Sign on to Citi.com with your Citi Mobile® App instead of your User ID and password for enhanced security.
Note: Only users who are enrolled in Face ID®, Touch ID®, biometrics or 6-digit pin are eligible to sign on using QR Code.
Here’s How It Works:
![]() Step 1Open your Citi Mobile® App and select the QR Code scanner. *Snapshot users: Click Sign On then select the QR Code. |
![]() Step 2Simply hold your phone steady and the camera will automatically scan the QR Code. |
![]() Step 3Once you’ve successfully scanned the QR Code, you’re signed on to Citi.com. |

Scan this QR Code using your Citi Mobile® App
Attention
Citi Online Access® is currently down for scheduled maintenance. Please come back in a few hours.
Sorry, we still don’t recognize your information. While your account isn’t locked, we
recommend trying to sign on again or resetting your password.
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